Doing Business In Brazil

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Contact

TAM Airlines

For reservations please contact +44 (0)208 741 2005 and for information please contact: +44 (0)208 600 6700
or visit www.tamairlines.comwww.passiontoflyandserve.com

Email address: sales.support@tam.com.br or contact your travel agent

Click here to download the TAM Airlines Company Brochure

About TAM

'Our spirit to serve is a reflection of our passion to fly.'

Since TAM began flying commercially, more than 30 years ago, they have always been proud of their Spirit to Serve.

TAM has grown from strength to strength with over 26,000 employees who are committed to providing premium services and quality products to millions of customers on a daily basis.

TAM flies to more than 40 destinations within Brazil from London, Frankfurt, Paris, Milan and Madrid and with links to destinations worldwide, operated by TAM Airlines, or by a member of Star Alliance.

TAM works hard to make every passenger's experience more than just about flying. They are committed to offering a wide array of services with absolute excellence.

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As soon as you board one of their non-stop flights to Rio de Janeiro and Sao Paulo you'll discover why their outstanding service and first-class offering has made TAM South America's most popular carrier.


Before Departure

International VIP Lounges - International Flights

Customers flying First Class, Business Class or with Fidelidade (Black or Red) and Star Alliance Gold cards can also can enjoy access to VIP lounges before boarding their flight. Star Alliance provide more than 950 VIP Lounges throughout the world, giving passengers the opportunity to enjoy complementary food and drinks, TV and free wi-fi access, among other options, prior to boarding.

 


On-board Experience

  • A Menu with a choice of three dishes that have been created under the guidance of renowned chefs. TAM's international menu is inspired by top Brazilian chef Bel Coelho following the theme "Flavour that makes you feel good".

  • Wine list with international award-winning selections - TAM's wine list has been recognised by the Cellars In The Sky awards for its first class red Clos Canon 2008 Bordeaux and also awarded for the Airline with The Most Improved First Class Cellar.

TAM offers its customers modern and interactive on-board entertainment.

  • State-of-the-art interactive in-flight entertainment.

  • Wide selection of films and TV programmes, as well as audio channels and games (including multiplayer options where you can interact with other passengers).

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    Exclusive magazines.

  • External cameras, so you can follow the flight path on your screen.

  • Individual screens up to 15 inches in size.

  • In-seat laptop and mobile phone charging.

  • Automatic reclining seats.

  • A high-quality in-flight service. For example various languages are spoken by flight attendants including English, Spanish, French, Italian Japanese or German.*

Click here to download the TAM Airlines Business Class Leaflet

 

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Upon Arrival

Complimentary Transfer

First Class or Business Class passengers can count on complimentary transfers from the airport to the hotel, home or office, and back to the airport. Passengers who wish to use this service must contact the customer service centre at least 48 hours in advance. Please check all international destinations to see if the service is available*. This service also includes luxury car transfer service on arrival and departure from London (within a 65 miles radius of the Heathrow Airport)*.

*Terms & conditions apply

 


The TAM Fidelidade Programme

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The TAM Fidelidade Programme is a loyalty programme created for frequent flyers, allowing them to travel even more. Through the programme, passengers accrue points on flights operated by TAM Airlines or other Star Alliance members; they are able to enjoy all of the benefits offered by such companies, such as VIP Lounges and priority service at major airports around the world, and can redeem their points for award tickets.

The programme has over eight million members and more than six award tickets are redeemed every minute. Passengers can redeem points for tickets to destinations within in Brazil.  For 10,000 points, frequent flyers can claim a free flight, but scheduling and seating restrictions apply.

*Terms and conditions apply.

For more information, please go to our websites:
www.passiontoflyandserve.com or www.tamairlines.com
Call 020 8741 2005
or contact your travel agent.